Broom Nursery

The comments which follow were made by parents of the 2011/2012 session.

Section 1 Quality of care and support Grade5…6

Did you receive clear information about the service before your child started at Broom Nursery?

Yes
Yes-felt able to prepare my child for starting nursery through the clear information provided.
Yes very clear information. Excellent

Were you able to visit the premises before you started with us?

Yes
Yes, my child spent an enjoyable afternoon in the nursery. His big brother was welcomed back to show his brother the ropes!
Yes I was invited to Broom Hall.

When you come into Nursery are you and your child made to feel welcome?

Definitely
Always – the whole family!
Very friendly and always a smile on everyone faces. Excellent

Does your child enjoy going to Nursery and does he or she talk to you about their day?

Yes and he loves to share all that occurs at Nursery.
My child enjoys going to nursery and he always talks about his day to me.
Yes – my child is becoming more confident at nursery and talks about all the fun activities he has completed.
My child loves Broom and always talking about her day. Excellent

Do you receive sufficient information on events and activities in and around the playroom?

Yes
Yes, through newsletters, notes, notice board information and staff.
Yes always. Excellent

Are you happy to participate in outings to maintain the correct ratio of child to adult?

Yes
Definitely – these experiences add to making Broom such a special place.
Yes I am. Excellent

Are you satisfied with the information made available to you regarding your child’s progress at nursery?

Yes
Yes. Love looking through the profile and art folder with my child – full of information, comments and photos.
Yes, very
Of course, more than satisfied. Excellent

Are there any materials or equipment you feel we could introduce to the Nursery to enhance your child’s learning and experiences?

No
Possibly some more non-fiction books in the lending library? Magazines, comics and catalogues, for cutting and sticking activities. Clay?
No there is a wide variety of equipment there already.
Some more games to improve their motor skills.
I don’t think so.
More electronic toys or computer games to encourage reading and numeracy.

Do you have any comments on the way we provide care and support to you and your child?

It is an excellent and caring in every way. Well done Broom Nursery and all its employees!
No other than an excellent service provided, credit to all ladies.
The way the nursery provides care and support to me and my child is very friendly, I feel very comfortable.
No comments, all compliments
Just to say thank you for all the hard work you put into making my child’s day great. Excellent

Section 2 Quality of environment Grade5……6…..

Are you happy with the area allocated to your child for registration?
Yes
Yes – beneficial for all the groups to have an allocated space to concentrate without interruptions and distractions.
Yes, I have no complaints. Excellent

Are you satisfied with the cloakroom area?

Yes
Yes, their names are clearly placed on their chairs. Excellent

Is there sufficient information in the cloakroom area?

Yes
Definitely
Yes. Excellent

Do you have any other comment on the quality of our environment?

No
Shame there is not better areas for group work but that is due to church not nursery.
Friendly, warm, welcome. Excellent

Section 3 Quality of staffing Grade5……6+

Do you feel all staff treat your child/children fairly and with respect?

Yes
Yes, excellent

Are all staff helpful and approachable?

Definitely
Yes, very
Always, excellent

Do you have any further comments on our members of staff?

I’m so pleased my child has had the opportunity to attend Broom and I already have my one year olds name down – and that is all down to the staff.
Approachable, professional and organised.
Couldn’t be happier.
They are a great bunch of ladies.

Section 4 Management and leadership Grade5……6.

Do you feel the service is well managed?

Yes
Yes, always. Excellent

Are there any changes you would like us to implement?

No
Not to my knowledge. Excellent

Have you made any suggestions to the nursery before and if so were they implemented?

None made
Yes and Yes
On-going support to nursery manager.
N/A

Section 5 Overall Comments Grade…5……6.

Overall are you happy with the quality of care and support that the group provide?

Yes
Yes, Excellent.

Are there any other comments you wish to make about our service?

No
Keep up the hard work.
We are very happy with the quality of care and support you provide. My child is extremely happy ay nursery and always speaks of the things he does each day!
Broom Nursery is an excellent nursery and provides a very important nurturing, environment for our children.

The following is an evaluation of all the questionnaires returned and our answers to the suggestions (2011/2012).

Section 1 Quality of care and support

Are there any materials or equipment you feel we could introduce to the Nursery to enhance your child’s learning and experiences?

No
Possibly some more non-fiction books in the lending library? Magazines, comics and catalogues, for cutting and sticking activities. Clay?
No there is a wide variety of equipment there already.
Some more games to improve their motor skills.
I don’t think so.
More electronic toys or computer games to encourage reading and numeracy.

In answer to these suggestions

Possibly some more non-fiction books in the lending library?

We have a wide choice of books for the children to choose from. These books are for the children to share stories with their families> On the whole these books are read at bedtime and therefore more stories than information books are chosen by the children.

Magazines, comics and catalogues, for cutting and sticking activities.

We do occasionally use catalogues for children to use for cutting out pictures before sticking them on paper. we will try to provide this activity on a more regular basic.
Magazines and comics haven’t been used due to lack of them. We will ask parents to pass them into nursery when they are finished with them.

Clay?

We have used clay for our ‘Diva’ lamps which the children all found very hard to use. The children required a lot of help from the staff to use this material. We use playdough at nursery as children use this independently and feel the sense of achievement when they make something themselves.

Some more games to improve their motor skills.

After speaking to the parent who suggested for more intricate things to make e.g. using matchsticks to make the child’s name. The nursery brought coloured matchsticks and Easter chicks. These chicks were very challenging for some children.

More electronic toys or computer games to encourage reading and numeracy.

We have managed to have access to the internet. Through the internet we will be able to provide more games to encourage reading and numeracy.
We feel that the children learn through play in the nursery. We have environmental print throughout the playroom for the children to look and learn from. Through group work and during imagination play children are learning with their peers.
There is a maths table out with various activities to learn about numeracy. There is a library corner for children to visit and books throughout the playroom for them to look at and for staff and occasionally children to read stories.
In small groups the children will have stories then have the opportunity to draw a picture relating to the story. The staff will record what the child has said about their own drawing.
The children come together to hear stories at the end of the morning. Staff encourage the children to reflect on the stories.

The comments by parents following an evaluation of the parents meetings in March 2012

Have you found the profiles to be helpful regarding your child’s progress?

Yes
Very helpful. It’s lovely to see all the pictures and the comments.
Yes very helpful.
Yes, it is lovely seeing what the children are doing.

What have you and your child enjoyed most about the profiles ?

Pictures with lots of memories for tomorrow.
Seeing the photographs of what they do when we go home.
My son’s drawings and pictures, but mostly seeing him in everyday pictures growing up and looks like having great fun.
Everything! The chance to see what they do when we aren’t there. They are beautiful.
Looking through all the stages.
I enjoy reading their achievements and what they have been doing. Also the photos.
Being able to remind my child what he has done at nursery and giving him the chance to speak about it.

Please comment on the regularly of the profiles;- should we continue with every two months;-

Settling-in, September to October. November to December. January to February. March to April. May to June.

Or would you be happy if they were only given out once a term i.e. August to October holidays. End of October to December.

January to March. April to June.

I prefer term wise.
Realising just how much work goes into them, once a term would be fine. It is lovely seeing them more frequently but it is so easy to speak to the ladies if there are any concerns, that it would be a problem.
I like seeing my son’s profile, I think once a term would also be nice to see how he is growing up through the months rather than every 2months.
Although I’m happy with the current arrangement I can see that the CDO’S would need more time and help if they were to continue at the current pace.
Once a term.
Yes it works fine the way it is.
Once a term should probably be better

Was it more helpful to choose the times for the parent’s morning than being giving times?

Yes
Definitely
Didn’t mind

Did you feel the environment for your meeting was appropriate?

Yes
Was great hearing the children having fun, my other son was entertained. Perfect.

Would you like to see any changes implemented regarding the ‘Parent’s morning’?

As such, no. (not required)
Not that I can think of.
No, I think its fine as it is.
No

Do you have any further comments which you think would improve our service ?

N/A
No, you are doing a great job.
No

The comments which follow were made by parents of the 2010/2011 session.

Please complete and return this questionnaire, marking each section with the appropriate grading for our service.

6 - Excellent

5 - Very good

4 - Good

3 - Adequate

2 - Weak

1 - Unsatisfactory

Please make comments you feel are appropriate. This information will help us to evaluate and improve our service.

Section 1 Quality of care and support Grade …………..

Did you receive clear information about the service before your child started at Broom Nursery?

Yes
Yes. Excellent information
A full detailed handbook covering all the information about the nursery.
Yes, I also looked at the website
Yes in phonecalls, drop in visits and open days and welcome pack.
Yes via letters and during open day.

Were you able to visit the premises before you started with us?

Yes
Yes and met the CDO’s/Nurersy teachers
I was able to bring to bring both girls into nursery before they started which made it easier for the me to settle when they started.
Yes we were made to feel very welcome and were shown around all the facilities.
Yes we were told to come anytime.
Yes at open days, Christmas fair.
No but was invited to do so. I was working.

When you come into Nursery are you and your child made to feel welcome?

Yes-very welcome
Definitely
Very welcome all the children and adults are greeted by name.
Yes very much so.
Yes, there is always a smile and hello from staff and other parents.
Very much so, it is always consistent.
Yes very welcome indeed-felt like a family we were joining.
Always.

Does your child enjoy going to Nursery and does he or she talk to you about their day?

My child loves Broom Nursery and was secretive at first but now enjoys discussing her time at nursery.
Oh Yes, she sings all afternoon
Yes, very much so.
Loves coming to nursery, but doesn’t talk much about her time there.
Yes she enjoys singing songs and will teach them to the rest of the family when she comes home.
He loves nursery, he talks about and loves Maggie and all the teachers.
Yes (sometimes)
My child loves going to nursery and really misses it during the holidays. She often tells us about activities and things she has been learning about.
Douglas loves going to nursery and talks about ‘Broom Nursery’ often.
My child enjoys his time at nursery very much. He is keen to tell us what he has been doing and who he has been playing with.
Yes, he doesn’t like the holidays because the nursery is not open.

Do you receive sufficient information on events and activities in and around the playroom?

Yes

Definitely
Newsletters are frequent, updating us on all the activities she has been enjoying.
Yes, information can be found on the notice boards.
Yes notices are up and there are very regular newsletters.
Yes via newsletters, conversations, work brought home, folder, texts.

Are you happy to participate in outings to maintain the correct ratio of child to adult?

Yes
Due to work commitments I can not attend outings.
Yes, I think that it is important for the children to have their outings so I have no problem with helping.
Yes the children always enjoys the outings.
Yes-very accommodating when attending outings is difficult due to work commitments.
Yes
Yes when available to do so

Are you satisfied with the information made available to you regarding your child’s progress at nursery?

Yes
Definitely, it’s well thought out and beautifully presented.
Development folder is very detailed and informative.
Yes I enjoy seeing their term folders and reading about what they have been doing. It is also nice to see the photos of the different activities.
Yes, I think there is plenty of feedback and staff always willing to give more if required.
Yes, its very good.
Yes-love the comments, artwork and photos.
Very much so. I think the profiles are wonderful and we all appreciate the time and effort that goes into them.
Yes, enjoy looking at their profile and my child likes talking through it.

Are there any materials or equipment you feel we could introduce to the Nursery to enhance your child’s learning and experiences?

No
Perhaps I.C.T
No – its perfect
I think everyone does a great job with equipment present, maybe some outdoor permanent toys.
The nursery always has new things for the children to get involved with.
No I think the nursery is very well equipped and that my child is always stimulated.

Do you have any comments on the way we provide care and support to you and your child?

No
Fabulous as ever!
I have always found staff friendly and approachable and together they create a supportive and nurturing environment.
It is a wonderful, caring environment that nourishes my son emotionally and educationally and provides support to the parents as well.
Over the past month with the advent of the funding issues your support and incredible enthusiasm have been obvious and very much appreciated.
I have enjoyed taking my child to Broom nursery considering she hadn’t been cared for out of family she settled well. The staff are all very helpful settling the new children in.
I feel it’s a very caring environment to both parent and child, the ladies go beyond the call of duty.
We very much appreciate the support and care offered to our family and feel we could ask for your support with my child on any matter.
Keep up the great work.

Section 2 Quality of environment Grade 5…6…

Are you happy with the area allocated to your child for registration?

Is there anything you would like to be added to the registration area?

No
Not that I can think of.
Not sure as not familiar with what is there.

Are you satisfied with the cloakroom area?

Yes – sometimes you feel cramped in.
(Yes) no, suggestions that we could make would be in anyway feasible given that the room needs to be emptied at the end of each day.
It could be bigger, as sometimes when everyone is there at same time it is very busy.
Yes-very easy to get ready/changed as seats allocated and not free for all.

Is there sufficient information in the cloakroom area?

Yes
Definitely
Yes there is always plenty of info on noticeboards.
Yes-very up to date notices, letters, flyers etc.
Yes it might be a good idea to have on one specifically for important messages. A bright notice board perhaps which is only put out if there is something which needs to br drawn to parent’s attention.

Do you have any other comment on the quality of our environment?

No
No - it’s lovely
Having access to outdoor space is positive
Very friendly and homely
Considering the restrictions put on the nursery using the hall, I think the staff make excellent use of the facilities.
It is excellent
I feel a great job is done every day to set up and then pack away everything and still provide a great/informative environment.
Bright, airy and spacious.

Section 3 Quality of staffing Grade…5 6………..

Do you feel all staff treat your child/children fairly and with respect?

Yes
All staff are friendly and approachable and have made the effort to know and understand each individual child.
Definitely – they love all of them equally.
Yes. We can’t fault the staff in anyway.
Yes, all staff are very friendly and my child is always talking about her teachers.
I think the staff are wonderful and very attentive and respectful.

Are staff helpful and approachable?

Very, even when busy someone will always take time to talk to you if needed
Yes
Very much so.
Definitely
Yes very much so, always
Very-all staff have been extremely caring, helpful genuinely interested in my child and very approachable.
Very

Do you have any further comments on our members of staff?

No
Wonderful!
They are all a credit to the nursery.
I feel that it is the staff that make the nursery very enjoyable for my girls.
They are all happy and they are great with the children
Everyone has different qualities they bring to nursery and are well liked.
I have so much faith and trust in all the ladies. They are so nurturing and thoughtful.
All four staff are truly dedicated to their roles and my child is very fond of each of them.
10/10

Section 4 Management and leadership Grade…6………..

Do you feel the service is well managed?

Yes
Yes, high quality communication from management about the nursery and their vision for the nursery.
Yes, the nursery appears to run very well.
Yes, Dorothy is an excellent manager.
Extremely well managed. Very organised.
Yes I think the service is very well managed.

Are there any changes you would like us to implement?

Shoes on by children and ready to be picked up.
No
Can’t think of any

Have you made any suggestions to the nursery before and if so were they implemented?

No
No suggestion made.
No I haven’t
(A parent suggested that she could come into nursery and read stories to the children every week. This was implemented)
No suggestions made.
Yes, I suggested an outing to Greenbank Gardens, which was organised, but unfortunately rained off on two occasions. Perhaps we’ll have better luck next year.
I commented on Islam being included in RME programme due to a few Muslim children attending but this was not included. (Eid was included; unfortunately the child was off sick. The photographs were accidentally deleted!)

Section 5 Overall Comments Grade…6………..

Overall are you happy with the quality of care and support that the group provide?

Yes
Very much so.
Definitely
My daughter has grown in confidence and developed new skill as a result of attending nursery.
Yes. I am very pleased that our children go to Broom nursery as I can see every day when they come out how much fun they have had.
Yes, we have been very happy with Broom nursery and my child has loved going there.
Very happy and would highly recommend Broom Nursery
We are delighted with Broom Nursery. The staff provide great care and such a wide and varied range of activities for the children. I consider my children very lucky to have had this experience.
Very happy.

Are there any other comments you wish to make about our service?

No
The Broom Nursery has created a caring and nurturing environment for children to develop and grow in.
Keep up the good work!
I think the staff all do a great job to make it a very friendly, welcoming nursery.
We do not have any comments, as we are extremely happy with the service that Broom Nursery offers. Everything all the team have managed and implemented we are very happy with. The quality if care and support that the group provide is excellent!!
My older child has attended a council nursery and Broom Nursery is a perfect example of what a nursery should be really be. It provides loving supportive care to my children and support to me. The staff know all the children inside and out and are sensitive to the needs of each. This nursery deserves all the support and funding they can get from the council and the care commission. I am so happy my child attends the nursery and hope that it will still be here for my youngest to attend.
We hope our next daughter will benefit from Broom nursery too.
Thank you- my child has had a great experience and loved every day.
Keep up the superb work
This is an excellent nursery.

Children

These are some of the fabulous comments made by children of the 2008/2009 session.

The children were asked 'What do you like doing at nursery?'

E: 'I like going on the rocket'

E: 'I like playing with puzzles'

S: 'I like singing songs'

S: 'I like the toys and stories and picnic'

M: 'Drawing pictures'

B: 'Sandwiches'

O: 'Drawing my bear. Hiding the teddy bears. I enjoyed playing playdough.'

The children were asked 'What did we learn about Autumn?'

J: 'The leaves fall down'

O: 'Painting leaves from the trees'

S: 'Leaves fall down on the ground'

The children were asked 'What do you know about Spring'

E: 'I see flowers in the garden all kinds of flowers grow'

E: 'Flowers grow in the spring. If you water them they grow'

S: 'I see horsery's in spring and lambs and cows in spring'

C: 'Plants grow, pigs grow in the spring and the tractor goes in spring time'

The children discussing their visit to the park.

C: 'We has wellie boots. I saw a big furry dog and a yuccy river'

E: 'We saw trees and ducks on the pond. We walked over the bridge'

Talking about Halloween

O: 'You play party games. I was a High School Musical cheer leader'

J: 'I got sweeties and danced. I was a pirate.'

M: 'You dress up. I was a vampire'

S: 'You got pumpkins and witches. I was a mermaid.'

Parents

These are some of the comments from parents of the 2008/2009 session.

As a parent with my fourth child now attending Broom playgroup. Both myself and my wife thoroughly enjoy the activities and 'hands on' work done by all the staff.

My daugther has had a wonderful year at playgroup. The profiles that are kept for the children are fabulous and keep us informed very regularly. A lot of hard work, but very worthwhile. Thank you!

I am very happy that my two girls have had a lovely time since we moved back into the area and they speak very fondly of all the teachers and other children.

I cannot praise the playleaders and manager highly enough. My daughters time at playgroup has been fantastic and the dedication of all the staff has been fantastic - as a family we will be very sorry to leave.

It's obvious that a great amount of time and effort is taken by all the playleaders to observe and record the progress. My daughter as loved coming to playgroup. As a parent its great to have a supportive, challenging and friendly enviroment for my daughter to be in.

My son has thoroughly enjoyed his year at Broom Playgroup and is extermely fond of all the playleaders. It has been a very happy time for him.